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FAQ

Below are answers to the questions we hear most often from clients considering working with Calimia Home, from how our process works to what it costs and how to get started.

Don't see your question? Send us a note. We'd love to hear from you.

Studio and design services

Do you offer interior design services?

Yes. Calimia Home is a full-service interior design studio as well as a shop. The studio takes on residential projects in Miami and the surrounding area, from single rooms to full homes. To start a conversation, use the inquiry form on the Studio page or email shop@calimiahome.com.

Can I buy the pieces I see in your projects?

Many of them. The showroom and online shop carry furniture, lighting, textiles and Farrow & Ball paint from the same makers we specify in our projects. If you have seen a specific piece, email shop@calimiahome.com and we'd be happy to help.

Trade program

Do you offer a trade program?

Yes. Calimia Home offers a trade program for interior designers, architects, builders and other design professionals. Members receive 15% off most products and 10% off Farrow & Ball paint. The discount is tied to your customer profile and applies automatically in the showroom and online, so no code is needed.

How do I apply for a trade account?

Complete the trade application on our website with your business details and credentials. We review applications and email you once the account is active. Questions about the program can go to shop@calimiahome.com.

Can I borrow showroom pieces for an installation?

Yes. Trade members have a 48-hour styling window to pull decor directly from showroom inventory, style the client's space, and keep only what the client approves. The rest comes back to the showroom.

Can trade purchases be tax exempt?

Yes. Trade members with a valid resale certificate on file are eligible for tax-exempt purchasing. Send the certificate with your application or email it to shop@calimiahome.com after applying.

What does the trade concierge help with?

Sample pulls with 48-hour holds for presentations, including Stoffer Home Cabinetry, Armadillo and Farrow & Ball paint and wallpaper samples, lead time checks, pricing and quote preparation, and coordination of custom or special orders. Call (305) 210-0116 or email shop@calimiahome.com.

Can I book the showroom for a client presentation?

Yes. Trade members can schedule dedicated showroom time at 116 Alhambra Circle, Coral Gables, for sourcing, client presentations or hands-on product review. Members also get first look at new collections and early access to vintage drops and warehouse sales.

Paint

Which Farrow & Ball finish should I choose?

Estate Emulsion (2% sheen) is the classic chalky matte for low-traffic walls and ceilings. Dead Flat (2%) is the multi-surface ultra-matte that is washable enough for hallways and playrooms. Modern Emulsion (7%) is the washable, mold-resistant choice for kitchens and bathrooms. Flat Eggshell (20%) and Modern Eggshell (40%) are for interior wood, metal and concrete, including floors and cabinets. Full Gloss (95%) suits interior and exterior wood and metal. Exterior Eggshell (20%) and Exterior Masonry (2%) are for outside. Every color page carries the full finish guide, and our designers can help you choose. Email shop@calimiahome.com for personalized assistance on paint selection.

Can I get a paint sample first?

Yes. Farrow & Ball 100ml sample pots are available for every color. You can also see the full range in person at the Coral Gables showroom and go through samples with one of our interior stylists.

Showroom

Where is the showroom and when is it open?

The Calimia Home studio and showroom is at 116 Alhambra Circle, Coral Gables, FL 33134, in the historic La Palma building. Hours are Monday to Friday 10am to 5pm and Saturday 12pm to 5pm. Call (305) 210-0116 or email shop@calimiahome.com.

Do I need an appointment to visit the showroom?

No. Walk-ins are welcome during showroom hours, Monday to Friday 10am to 5pm and Saturday 12pm to 5pm. If you would like dedicated time with a member of our design team, book a showroom appointment online or call (305) 210-0116.

Where can I park?

Metered street parking is available on Alhambra Circle and the surrounding streets, and there is a City of Coral Gables parking garage a short walk from the showroom.

What can I see at the showroom?

Custom cabinetry and upholstery, oak furniture built to order, decor from artisan makers, and vintage sourced on our buying trips to Sweden. Calimia Home is an authorized Farrow & Ball stockist, with sample pots and full color cards on site.

Can I meet with a designer at the showroom?

Yes. Book a showroom appointment to talk through a single room or a full project with our design team, or to see the Stoffer Home Cabinetry Classic Line finishes with our cabinetry expert. Studio at The Shop room design sessions are available in person at the showroom or virtually.

Can I pick up Farrow & Ball samples at the showroom?

Yes. Farrow & Ball sample pots and full color cards are on site, and the studio team can help you narrow down colors before you buy.

Can I pick up my order at the showroom?

Yes, for parcel-size items. Free pickup is available at 116 Alhambra Circle, Coral Gables, during showroom hours: Monday to Friday 10am to 5pm and Saturday 12pm to 5pm. You will receive an email when your order is ready. Furniture and oversized items are not eligible for pickup and ship via freight.

Orders and payment

How do I check the status of my order?

You will receive a confirmation email when your order is placed and a second email with tracking once it ships. Allow up to 48 hours for tracking to update. For anything else, email shop@calimiahome.com or call (305) 210-0116.

Shipping and delivery

Where do you ship?

We ship within the United States. In-stock items are processed from our Coral Gables studio within 2 to 4 business days. Lead times vary by maker and piece, so furniture, lighting, rugs and other made-to-order items ship on the timeline noted on each product page.

How much is shipping?

Decor, tabletop, textiles and other parcel-size items ship at a rate based on your order total. Farrow & Ball paint ships free on orders of $75 or more, and $10 below that. Furniture and other oversized or fragile pieces ship via freight at a flat rate based on the item’s price, calculated automatically at checkout, and we coordinate delivery with you after your order is placed.

How long does delivery take?

Standard shipments typically arrive within 5 to 8 business days. Freight deliveries typically arrive within 2 to 4 weeks depending on your location; the carrier contacts you to schedule a delivery window. Please inspect your order on delivery and report any damage within 24 hours.

Returns and damages

What is your return policy?

We accept returns for store credit within 14 days of delivery. Items must be unused, unwashed, in their original packaging and accompanied by proof of purchase. Once your return is received and inspected, we issue store credit as a digital gift card for the merchandise total, minus any applicable restocking fee. Original shipping charges are not refundable and return shipping is the customer's responsibility. To start a return, email shop@calimiahome.com with your order number.

Is there a restocking fee?

Furniture and oversized items that are eligible for return carry a 20% restocking fee, deducted from your store credit. It covers handling, inspection and repackaging of large or fragile pieces. Smaller items have no restocking fee.

Which items are final sale?

Pantry goods and food, apothecary and personal care products, custom and made-to-order items, and sale or discounted merchandise are final sale and cannot be returned for store credit.

My order arrived damaged. What do I do?

Email shop@calimiahome.com within 24 hours of delivery with your order number, a description of the issue, and clear photos of the damage and the original packaging. We review every claim and offer a resolution as quickly as possible. Claims submitted after 24 hours may not be eligible for replacement or credit.